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The SaaS Data Backup Disconnect

When it comes to protecting your SaaS data and applications, do you know who is responsible?

Hint: It’s not your SaaS vendor.

When using SaaS applications (and who doesn’t these days?), did you know that protection for your SaaS data falls on you, the customer—not the vendor? Moving to the cloud does not remove your ultimate data responsibility. Instead, SaaS solutions use a shared responsibility model.

Basically, the SaaS provider is responsible for protecting the application, operating system, virtualization, hardware, and network. You, as the customer, are responsible for protecting users and data as well as the administration.

The SaaS provider solves problems related to hardware or software failure, natural disasters, power outages, and physical intrusion. You, however, must solve problems related to data protection from things like human errors, programmatic errors, malicious insiders, external hackers, and viruses or malware.

70% of organizations

will have suffered a business disruption due to unrecoverable data loss in a SaaS application by 2022

Gartner, Assuming SaaS Applications Don't Require Backup is Dangerous, Nik Simpson, October 2020

45% of organizations

surveyed say accidental and malicious deletions are the top cause of SaaS data loss

ESG, The Evolution of Data Protection Cloud Strategies, Christophe Bertrand, April 2021

Although cloud storage is fast, affordable, and scalable, data in the cloud is still exposed to all kinds of risks:

  • Outages and natural disasters
  • Human error and accidental deletions
  • Corruptions, ransomware, and malware
  • Risk of not meeting compliance requirements
  • …and the list goes on.

Protect SaaS Data with Zerto

Adding an isolated and tamperproof second copy is the only right move for any organization using SaaS

Complete Granular Recovery

Down to emails, team sites, permissions, etc.

Increased Data Availability

Outside normal data production centers

Retention Configuration

That meets your organization’s needs, not your solution’s limitations

Ability to Thwart Ransomware

With an independent, secure backup of your data

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